PRIVACY POLICY

This Privacy Policy describes how [Blue Door Junk Removal ("we," "us," or "our") collects, uses, and shares personal information of customers who engage with our junk removal services. We are committed to protecting the privacy of our customers and ensuring the confidentiality of their personal information.

Information We Collect:

Contact Information:

When you engage with our junk removal services, we may collect your name, address, email address, and phone number.

Payment Information:

If you make a payment for our services, we may collect payment card information, such as credit card number, expiration date, and security code.

Service Information:

We may collect information about the junk removal services you request, including the type and quantity of items to be removed, and any special instructions or preferences you provide.

Communications:

We may collect any communications, including emails or messages, that you send to us regarding our services.

How We Use Your Information:

Provide Services:

We use the information we collect to provide our junk removal services to you, including scheduling pickups, communicating with you about your service requests, and delivering invoices or receipts.

Improve Services:

We may use the information to improve our services, customize your experience, and develop new features or offerings.

Communications:

We may use your contact information to communicate with you about our services, promotions, or updates, with your consent where required by applicable law.

Billing:

We use your payment information to process payments for our services and prevent fraudulent transactions.

Information Sharing:

We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, IT service providers, or marketing agencies. We require these third parties to maintain the confidentiality of your information and use it only for the purposes for which we disclose it to them.

We may also disclose your information when required by law, to protect our rights or property, or to comply with legal process.

Data Security:

We take reasonable measures to protect the security of your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.

Your Choices:

You may choose not to provide certain personal information, but this may limit your ability to use our services or access certain features. You may also update or correct your information by contacting us using the contact information provided below.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other means of communication.

This Privacy Policy is effective as of February 27th, 2024 and replaces any prior versions.